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    FAQ’s

    Frequently Asked Questions

    The National Disability Insurance Scheme (NDIS) is an Australian government initiative that provides support to individuals with permanent disabilities. It helps participants access services and resources tailored to their unique needs and goals.
    To become a registered NDIS provider, you need to submit an application to the NDIS Commission, undergo an audit to ensure compliance, and meet all relevant requirements, such as qualifications, insurances, and documentation.
    NDIS providers can offer a wide range of services, including personal care, therapeutic supports, plan management, assistive technology, community participation, employment services, transport, and housing assistance, among others.
    NDIS registration allows your business to provide services to NDIS participants, ensuring compliance with regulatory standards. It increases your credibility, widens your customer base, and ensures you meet quality and safeguarding measures.
    The NDIS auditing process involves an independent review of your organization’s operations, ensuring compliance with NDIS standards. The audit covers your policies, procedures, service delivery, and participant outcomes to confirm you meet all regulatory requirements.
    Yes, but only to self-managed participants. However, registration is required to provide services to plan-managed and agency-managed participants, as well as to access certain NDIS support categories.
    NDIS Support Coordinators assist participants in implementing their NDIS plans. They connect participants with service providers, ensure services are delivered effectively, and help participants achieve their goals.
    Plan-managed: A registered plan manager handles the finances.
    Self-managed: The participant manages their own funding and service providers.
    Agency-managed: The NDIA (National Disability Insurance Agency) manages the funding on behalf of the participant.
    An NDIS plan outlines the participant’s goals, needs, and approved funding for specific supports and services. It’s reviewed regularly to ensure it meets the participant’s changing needs.
    NDIS providers must adhere to the NDIS Code of Conduct, ensure staff are adequately trained, maintain proper documentation, and undergo regular audits. Providers must also establish robust policies to manage risk and safeguard participants.
    To update your NDIS provider registration, you must submit a variation request through the NDIS Commission portal. This process includes providing updated documentation, meeting any new requirements, and undergoing additional auditing if necessary.
    Participants can receive supports in areas such as daily living, health, education, employment, social participation, and independent living, depending on their specific needs and goals.